Different people have different needs and expectations from the same kind of service as such. Even in the field of Ontario airport shuttle, different kinds of people are going to have different kinds of expectations. As a accomplished service, they should be able to provide and satisfy the needs of all the people and see to it that they are successful. The success of a person does not really come from providing what they have. It is all about providing the people with what exactly they want. Therefore, it becomes our duty to see that they are getting to know the expectations and the demands of the people and are going to mould themselves in that exact manner.
Meeting the levels of people:
In the case of the airport shuttle, the licensed drivers and these issues are compulsory for any kind of person. But then, there is another factor which you will have to keep in mind. That factor is the availability of the cars. They should be seeing to it that they are providing the car that the person wants to take to the airport. The richer class people would want to use nothing else but the costly cars. The middle class people should use nothing else but the normal averagely ranged cars. But, when it comes to the comparatively poor people, they might want to get a shuttle at the cheaper rate possible and they will opt for a car which is very much normal.
The rates that the customers are going to be charged with is going to vary according to the cars that they are going to choose. Hence, they should be seeing to it that they are choosing the cars according to the budget that they are going to allocate. It is not just the customers and the service providers should also be seeing to it that they are never running short and are going to provide the people with whatever car that they want. They should be seeing to it that they are not leaving the customer disappointed at any time for that matter.
They should be giving them the most priority and they should be careful enough to manage in such a way that they are not going to leave the customer at a state where they are going to prefer some other service instead of this.